FAQ
Flagship Toys does not offer a warranty program. Some manufacturers of the products we curate do offer a standard warranty with the purchase of their products. If you would like to learn if a product listed on our website qualifies for a manufacturer warranty, you are welcome to email our support team at support@flagshiptoys.com Or you may contact the manufacturer directly for details.
Businesses and individuals with proposals and inquires are welcome to send us an email at support@flagshiptoys.com We also accept business related calls to our business phone line at +1 (828) 351 - 9663.
Media personal are welcome to send us an email at support@flagshiptoys.com or give us a call to our business phone line +1 (828) 351 - 9663.
Flagship Toys is an American owned company. Flagship Toys is a Limited Liability Company that is legally registered, licensed, and operated in the state of Georgia. The domain https://www.flagshiptoys.com , the Flagship Toys Logo, and the Flagship Toys Sailboat Icon are registered and owned by Flagship Toys LLC and the founder, Whitney R. Spann. Flagship Toys is USA tax law compliant. Flagship Toys does not currently operate a brick and mortar retail store. Flagship Toys' operation is solely represented in the e-commerce space at https://www.flagshiptoys.com and our official social media channels. Flagship Toys is GDPR compliant.
We often contract short term freelancers. We do not have any long term contractor or career positions available at this time. Visit our blog to keep updated on opportunities: https://flagshiptoys.com/blogs/were-hiring/jobs
Flagship Toys curates a list of quality products and directs shoppers to the retailers that sell them. We do not list coupons or discounts from retailers at this time.
We do not have a mobile app at this time. Our website is compatible with all mobile browsers. If you experience any trouble with the desktop or mobile versions of our website, please email our support team at support@flagshiptoys.com with details so we may look into the issue right away.
If you are receiving unwanted newsletters or text messages from us you can select the unsubscribe link at the bottom of the email or text back STOP to cease mobile text message marketing. Please email our support team at support@flagshiptoys.com if you require assistance.
We take all precautions to ensure your information is kept safe. Please read our privacy policy at https://flagshiptoys.com/policies/privacy-policy and our terms of service https://flagshiptoys.com/policies/terms-of-service If you have any questions or concerns, please email us at support@flagshiptoys.com
The United States Consumer Product Safety Commission lists all known recalls on their website at https://www.cpsc.gov/Recalls You can also search for recalls at https://www.recalls.gov Manufacturers are legally responsible for notifying the public of known defects, safety issues, and recalls. You may visit the official website of the product’s manufacturer to learn about the existence of a recall and learn what actions you may need to take. If you have any questions related to product recalls, you are welcome to email our support team at support@flagshitoys.com for assistance. If you would like to report a possible safety issue, please visit https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx Or contact the product’s manufacturer directly.
We are only able to report about confirmed recalls or confirmed safety issues once we learn about them. In this case, we will include this information in our newsletter. It is important that customers opt-in to receiving our newsletter and marketing communications in order to receive this information. Manufactures are legally obligated to inform the public about known safety issues and recalls. We encourage our customers to visit product manufacturers websites for the latest details. Please also see our previous FAQ question “Where can I learn about recalls or report a safety concern?” for more details.
If you would like to share feedback with our team or report a concern, you are welcome to use our Contact Form at https://flagshiptoys.com/pages/help or send us an email at support@flagshiptoys.com If you would like to leave a product review, please use the Customer Reviews form located on the appropriate product page.
You sure can! We are always open to receiving product suggestions. Please use our contact form at https://flagshiptoys.com/pages/help
Flagship Toys is an online directory. We curate a list of quality toys, books, movies, games, art, model kits, decor, and more. We do not manufacture products, sell products, or have our own private label at this time.